Customer Reviews

We try our best to provide a service that our customers expect and products that they can rely on. But don’t take our word for it, see what they say below.

For every review we receive we will feed a dog in need. Read more

  1. Tim Vellacott 08/10/2024

    We needed to stop the new puppy pulling all the music off the bookshelf and chewing it to bits. The WireFence mesh arrived promptly, was easy to cut and fit, and does the job perfectly and unobtrusively.

    • Joy 08/10/2024
      Staff Member

      Hi Tim,

      Thank you for sharing your project and thoughts with us!

      This is such an ingenious way of using a mesh panel, you’re the first customer to mention it.

      We’re really glad the panel stopped your new puppy from reaching into the shelf.

      Hopefully this will allow them to enjoy music in a different way, not just chewed up. 🙂

      Wishing you and your puppy all the best!

      Kind regards,

      Joy

  2. David Bowes 07/10/2024

    Gabions are now finished and we are pleased with the result

    • Erno 07/10/2024
      Staff Member

      Hi David,

      Thank you so much for sharing your feedback and the wonderful picture!

      The gabion wall looks fantastic, and we’re thrilled to see how beautifully it complements the garden. It will surely help you out with any erosion problems you might have had due to the stream.

      We’re glad to hear that you’re pleased with the overall result and if you ever need any assistance or have future gabion projects in mind, don’t hesitate to reach out!

      Wishing you a lovely day ahead!

      Kind regards,

      Erno

  3. Nicola Keller 07/10/2024

    I ordered by phone. The person I spoke to was helpful and professional, everything arrived in time and well packaged. I’m definitely coming back to you when I need more tree cages, thanks.

    • Dora 07/10/2024
      Staff Member

      Hi Nicola,

      Thank you for taking the time to tell us about your experience! 🙂

      We’re glad to hear that you had a smooth time placing an order over the phone and that everything went well with the shipping and packaging.

      We wish you the best of luck with your project and do not hesitate to get back in touch with us when you’re planning to install more tree guards!

      Kind regards,

      Dora

  4. Ryan 30/09/2024

    Excellent customer service cancelling some gabions that were the wrong size on order and quick refunds no fuss

    • Joy 01/10/2024
      Staff Member

      Hi Ryan,

      Thanks for the kind words, we really appreciate the feedback!

      Calculating the right size baskets can be tricky so we’re glad your order was in the stage of not having been dispatched when you got in touch, which meant we were able to cancel and refund it really quickly.

      Please let us know if we can advise with calculations or gabion designs at any point, as we’d love to help. 🙂

      Kind regards,

      Joy

  5. Lizzy Brown 19/09/2024

    Amazing company from start to finish. Our charity, German Shepherd Rescue Elite, purchased our own kennels last year and one of our first major projects was the need to refence 500 metres. With working breeds, we needed to ensure our woodland area was totally safe and secure so the dogs could enjoy time off lead, and we also invested in an outside training area. The quality of the Wire Security Fencing supplied is amazing and we are sure will last us for many years to come. The company gave the charity an incredible discount as well! Thank you as this really does make such a difference to the dogs in our care.

    • Erno 19/09/2024
      Staff Member

      Hi Lizzy,

      Thank you very much for the wonderful review and for the pictures – the fence turned out fantastic!

      We are thrilled to hear that the fencing has provided a safe and secure space for the dogs at German Shepherd Rescue Elite.

      It was truly our pleasure to support your charity and to contribute to the amazing work you’re doing.

      We’re so glad that the quality of the fencing has met your expectations, and we’re confident it will continue to serve your needs for many years.

      Thank you again for choosing us for this important project — we’re grateful for the opportunity to make a difference for the dogs in your care!

      We also look forward to collaborating with you in the future if you have any further fencing needs.

      Many thanks again for the review and we wish you and the dogs a relaxing afternoon!

      Kind regards,

      Erno

  6. Simon Whitehead 12/09/2024

    Green plastic coated chain link fence was priced competitively and delivered in good time. Bundled very concisely which meant the metal bands did go ping somewhat when cut. The fencing seems very good quality. Only improvement, slightly tighter closing of the end loops would have helped prevent some snagging during unfurling, but we were first timers at this game. But fence looks great and durable now finished. Certainly recommended.

    • Dora 13/09/2024
      Staff Member

      Hi Simon,

      Thank you for sharing this photo with us, the chain link fence looks amazing in your garden! 🙂

      We’re glad to hear that you were happy with the fence’s quality and pricing and that the delivery went smoothly and without issues.

      Unrolling chain link fence can indeed be a bit tricky, especially if you haven’t done it before. The ends are prone to snagging when the fencing is unrolled on uneven surfaces or in the wrong direction. We prepared a guide for making the process a bit easier for our customers, which you can find here: https://www.wirefence.co.uk/unroll-chain-link-fence/

      Of course, it looks like you managed to do a fantastic job without it, too, but you might find the guide useful for future projects.

      If you have any questions at all, please do not hesitate to contact us!

      All the best,

      Dora

  7. Helen Price 11/09/2024

    The gabions are just what is needed for the job. Ordering and delivery was great. Would use the company again.

    • Joy 12/09/2024
      Staff Member

      Hi Helen,

      Glad to hear we were able to supply the right gabions for your job!

      We’re also happy to know you were pleased with our ordering and delivery process. 🙂

      Wishing you the best of luck for future projects and please let us know if you need any assistance in the future!

      Kind regards,

      Joy

  8. Robert Goodsell 11/09/2024

    Very good service and high quality product.

    • Erno 11/09/2024
      Staff Member

      Hi Robert,

      Thank you so much for your kind words!

      We’re thrilled to hear that you’re happy with both our service and product quality.

      We wish you good luck with your project!

      Kind regards,

      Erno

  9. Animal relief Neutering 11/09/2024

    Hello, We are HALLSWOOD ANIMAL SANCTUARY and we dealt with the lovely Dora who made it possible for us to buy 6 rolls of wire mesh to build a new aviary. Wire Fence is a brilliant company who help poor animal charities so we can help the animals. Everything we bought was delivered on time and was PURRRfect!

    • Dora 11/09/2024
      Staff Member

      Hi,

      We’re really happy that we were able to help you with your aviary project, and hopefully, the charity discount was helpful towards your goal!

      It’s great to hear that everything went well with the delivery and your goods were delivered on time and in good condition.

      We are always delighted to support important causes like yours. If you’re ever in need of mesh for any future projects, do not hesitate to reach out to us. 🙂

      We wish you the best of luck with your project and hopefully the birds will enjoy their new aviary!

      Kind regards,

      Dora

  10. Baz 10/09/2024

    Great product and service the wire fence is the best quality I’ve ever used

    • Dora 11/09/2024
      Staff Member

      Hi Baz,

      Thank you for sharing your experience with us!

      We’re really glad you found the quality of our products and service to your liking.

      Wishing you good luck with your project, and please let us know if you need any further assistance! 🙂

      All the best,

      Dora

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