Customer Reviews

We try our best to provide a service that our customers expect and products that they can rely on. But don’t take our word for it, see what they say below.

Every review we receive we will feed a dog in need read more

  1. Jo 13/03/2024

    Decided to invest in coated steel mesh panels for long term cut flower supports. Also used panels to create a sturdy roof for my second hand greenhouse, with polycarbonate sheets attached (living on a hill in Scotland meant the only place the greenhouse could go was under a conker tree, no glass left 😏). The offcuts will be used to trellis plants in other areas of my garden.

    The panels arrived quickly and have done the job nicely. I’m confident they’ll last years.

    • Joy 13/03/2024
      Staff Member

      Hi Jo,

      Thanks so much for giving us a sneak peek into your fantastic gardening projects featuring our PVC coated mesh panels. 🙂

      We’re sure they will provide support for your plants and greenhouse roofing sheets for many years, as these coated panels have a lifespan of around 120 years under regular weather conditions.

      It’s also lovely to hear you’re even going to make use of the offcuts, so no material will go to waste.

      Good luck with the remaining bits and have a lovely day!

      Kind regards,

      Joy

  2. Polly Camilleri 04/03/2024

    Gabion baskets and limestones. Excellent service. Super quality.

    • Erno 04/03/2024
      Staff Member

      Hi Polly,

      Thanks for taking the time to leave a review.

      We’re happy to hear that you are pleased with our service and the quality of our gabion baskets and limestone as well.

      Hope you’ll be able to finish your project and enjoy the curved gabion wall for a long time.

      We would also love to see some photos of the finished project if you are willing to share them.

      Wishing you a lovely day ahead!

      Kind regards,

      Erno

  3. Rachel 22/02/2024

    We have used wire fence twice now to complete our garden project.
    Really great company, helpful and speedy delivery.
    Great customer service and would definitely use again!

    Thanks

    • Erno 22/02/2024
      Staff Member

      Hi Rachel,

      Many thanks for the review and for the stunning pictures.

      The gabion project turned our fantastic and it really gives your garden a unique look.

      We’re happy to hear that you’ve been satisfied with our service not just once, but twice now.

      Speedy delivery and prompt customer service are always top priorities for us, so it’s great to know that we’ve met your expectations.

      We appreciate your feedback and look forward to serving you again in the future!

      Wishing you a lovely day ahead!

      Kind regards,

      Erno

  4. nash 15/02/2024

    excellent servic and great deliver times etc.

    • Joy 16/02/2024
      Staff Member

      Hi Nash,

      Thanks for the review!

      We’re glad to hear you were happy with our service and speed of delivery.

      Wishing you a lovely weekend ahead,

      Joy

  5. Mark Amos 07/02/2024

    A good company to deal with as ordering was easy , all delivered on time and quality was good. Many thanks.

    • Erno 07/02/2024
      Staff Member

      Hi Mark,

      Thank you for your kind words!

      We strive to make the ordering process as easy as possible and ensure timely delivery without compromising on quality.

      We’re happy to hear that your experience with us was satisfactory.

      Hope you’ll be shopping with us more in the future.

      Kind regards,

      Erno

  6. Peter Smith 02/02/2024

    The fence looks really good, even my wife is impressed. The dog is less than impressed. Her escape route was under the hedge. 😊

    • Joy 02/02/2024
      Staff Member

      Hi Peter,

      Thank you for sharing your dog proofing project with us, it looks really neat next to the living fence.

      We’re glad the new fence run will keep your furry friend safe, albeit it may not be as fun for her as sneaking out under the hedge! ☺

      Wishing you a lovely weekend,

      Joy

  7. Rubert Dean 25/01/2024

    Excellent Service placed my order it and as on previous occasions was delivered two days later

    • Joy 25/01/2024
      Staff Member

      Hi Rupert,

      Thanks for taking the time to share your purchasing experience with others!

      We’re glad we were able to provide a quicker than expected delivery on several occasions. 🙂

      While there is no guarantee for a shorter lead time than advertised, we do strive to get orders dispatched as soon as we can, depending on the volumes our warehouses have to work through.

      Thank you for your continued support and we hope to be able to keep providing the same level of service and speed on future occasions.

      Kind regards,

      Joy

  8. Stephen Pidgeon 09/01/2024

    Received my order today , thank you better late than never. Thank you

    • Joy 10/01/2024
      Staff Member

      Hi Stephen,

      Thank you for the follow-up on your situation. ☺

      We’re glad the helicals arrived after the delay caused by the missed collection.

      Good luck with your gabion project!

      Kind regards,

      Joy

  9. Stephen Pidgeon 04/01/2024

    Ordered a wire crate , which arrived in a couple of days. Then ordered some helixes coiled crate ties. These I have not received yet, but was close to Christmas. Contacted wire fence and they are chasing these for me .

    • Joy 05/01/2024
      Staff Member

      Hi Stephen,

      Thanks for sharing your experience with us and other customers!

      We are really sorry for the late delivery you have been experiencing with your second order for helical connectors.

      I’m afraid the holiday season and the large volume of parcels shipped nationwide in this period have led to missed collections, which has unfortunately impacted your delivery as well.

      As confirmed earlier today via email, the collection should happen today which means delivery on the next working day.

      I have also refunded you the shipping charge in full to help make up for the inconvenience caused.

      Hope this helps and please don’t hesitate to get in touch if you have any further questions!

      Kind regards,

      Joy

  10. Colin manns 02/01/2024

    I have used this company several times and thier products and service are second to none. Highly recommended

    • Erno 02/01/2024
      Staff Member

      Hi Colin,

      Thank you for your continued trust in our company.

      We’re delighted to hear that you’ve found our products and services to be exceptional. Your recommendation is greatly appreciated.

      If you have any further questions or queries, we would be more than happy to assist you!

      Kind regards,

      Erno

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