Wire Fence is part of the Super Magic Bean group - VAT Registered: 344 7643 83 - Company Registration No: 11290483
Wire Fence is part of the Super Magic Bean group - VAT Registered: 344 7643 83 - Company Registration No: 11290483
Spent a long time searching for just what I needed to define a boundary fence with a neighbour. Delighted to find just what I wanted with WireFence. Ordering was easy on the excellent website. Ordering and delivery information was excellent. However and quite inexplicably the courier left it at an address a mile away. In-spite of repeated attempts to collect and deliver I ended up retrieving it myself. Delighted to say the product is most satisfactory although yet to be installed. Big mention to Joy at Wirefence who throughout the delivery frustration did her best to get it sorted including reordering if necessary. People make the difference and Joy certainly did. Thank you.
Donation made to Dogs4Rescue
Staff Member
Hi Frank,
Thank you so much for taking the time to share your experience!
We’re really pleased to hear that you found exactly what you needed on our website, and that the ordering process was smooth. The border fence you chose is well-suited for defining boundaries and is also one of the easiest to install – we hope the installation goes just as smoothly, and if you need any guidance, we’re here to help. 😊
I’m truly sorry for the delivery issues you faced. It’s frustrating when something so straightforward goes wrong, and we completely understand your disappointment. We’re currently investigating what went wrong with the courier through our account manager, particularly around the agency driver’s unsuccessful attempts. We truly appreciate your patience and flexibility in retrieving the parcel yourself – not everyone would have gone to those lengths, and we’re grateful.
It was a pleasure supporting you through this, and your kind words mean a lot. As you rightly said, people make the difference – and customers like you do, too. 😊
Wishing you all the best with your project!
Warm regards,
Joy
Very happy with this purchase! The information for the product was very useful for a person who has never bought this kind of thing before. Also fast delivery! Would definitely buy from this company again!
P.S my kids are satisfied the most, now they can run around the Garden with our puppy without the risk of her getting out!
Donation made to Dogs4Rescue
Staff Member
Hi Drew,
Thank you so much for the five start!
We’re thrilled to hear that the product worked well for you—especially as a first-time buyer—and that delivery was fast.
It’s great to know your kids and puppy are enjoying the freedom and peace of mind in the garden!
We appreciate your feedback and we wish you a lovely day ahead!
Kind regards,
Erno
Rabbit fence great product.
Donation made to Dogs4Rescue
Staff Member
Hi Martyn,
Thank you for sharing your project with us!
Your newly erected rabbit fence looks great and we’re sure it will help keep any curious and hungry rabbits off your property for years to come. 🙂
Wishing you all the best!
Kind regards,
Joy
Useful information and product descriptions on website. Helpful support team. Good product. Would definintely use WireFence again.
Donation made to Dogs4Rescue
Staff Member
Hi Richard,
Thank you very much for the kind words!
Glad to hear that you are satisfied with our product and website information.
We hope your fence will serve you a really long time and keep your dog safe.
Wishing you a lovely week ahead!
Kind regards,
Erno
Great product delivered on time and really good communication from the team. Provided sound advice for my installation as I was doing it. Most of all, a really great product at a great price. Definitely recommend.
Donation made to Dogs4Rescue
Staff Member
Hi James,
Thank you for sharing your project with us, we loved to see it unfold and be a smart part of your garden upgrade!
For other customers that would like to see how this beautiful bench came together, here’s the link to the case study you kindly provided for us – we’re hoping it will be as inspirational for others as it was for our team: https://www.wirefence.co.uk/gabion-bench-case-study-by-james/
In regards to the order, we’re very happy to know that our 5mm baskets were just what you were looking for and that they arrived on time and with adequate communication from ourselves.
Wishing you many sunny days to enjoy your new lounge area!
Kind regards,
Joy
Product delivered on time and in good condition. Delivery instructions followed correctly. Would use this company again.
Donation made to Dogs4Rescue
Staff Member
Hi John,
Thank you very much for your kind feedback!
We’re glad to hear your order arrived on time and in great condition.
It’s always our goal to follow delivery instructions carefully to avoid failed deliveries and of course only leave the goods unattended where we are instructed is safe!
We look forward to serving you again in the future and we wish you good luck with your project!
Kind regards,
Erno
Wire fence has a massive range to choose from and the sales team are very helpful. I had some difficulty with the delivery courier service but the WireFence customer service were quick to step in and rectify the situation. I am a happy custom!
Donation made to Dogs4Rescue
Staff Member
Hi Michael,
Many thanks for the kind words and the five stars!
We’re happy that we were able to recommend the alternative wire that was more suitable for your project.
It’s also great to also hear that despite the little hiccup and delay with the delivery, you are overall happy with the service we provided.
We wish you good luck with your project and a lovely week ahead!
Kind regards,
Erno
I ordered 3 custom cut fence panels. Ordering was straightforward, delivery was on time, delivery man helpful, items were packaged well and seems to be a quality product – just what I was expecting. I haven’t actually used it on my project yet as it’s been raining a lot in the north but I am sure it will do the job fine.
Donation made to Dogs4Rescue
Staff Member
Hi Hannah,
Thanks so much for your review!
We’re really pleased to hear your order went smoothly and that you’re happy with the panels.
Fingers crossed the rain clears up soon so you can get started on your project!😊
If you get a chance to take a few photos once it’s all finished, we’d love to see how it turned out.
All the best,
Orsi
Fantastic company, purchased twice so far custom cut steel panel, true to size and delivered on time, many thanks and highly recommended company
Donation made to Dogs4Rescue
Staff Member
Hi Shahnaz,
Thank you so much for your feedback!
We’re delighted to hear you’re pleased with the panels and that everything arrived on time.
It really does mean a lot that you’d recommend us – we truly appreciate your support! 😊
Wishing you all the very best with your project.
Kind regards,
Orsi
Great customer service!
Donation made to Dogs4Rescue
Staff Member
Hi Shannen,
Thank you for the positive feedback, it’s very much appreciated!
We do our best to accommodate requests and keep customers in the loop about any potential problems that may arise with the order process.
Thank you for your understanding and patience with the packing mistake you experienced! Fortunately we were able to sort it out quickly and we’re glad you received your amended order in the meantime.
In case it’s any helpful to you, we have quite a lot of videos on how to use and install chain link fence, please see here: https://www.wirefence.co.uk/hub/chain-link-fence-4/
Wishing you the best of luck with your project and we’d love to see how it turns out in case you’d be happy to share it with us!
Kind regards,
Joy