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Customer Reviews

We try our best to provide a service that our customers expect and products that they can rely on. But don’t take our word for it, see what they say below.

For every review we receive we will feed a dog in need. Read more

  1. Hannah 18/07/2025

    I ordered 3 custom cut fence panels. Ordering was straightforward, delivery was on time, delivery man helpful, items were packaged well and seems to be a quality product – just what I was expecting. I haven’t actually used it on my project yet as it’s been raining a lot in the north but I am sure it will do the job fine.

    • Orsi 18/07/2025
      Staff Member

      Hi Hannah,

      Thanks so much for your review!

      We’re really pleased to hear your order went smoothly and that you’re happy with the panels.

      Fingers crossed the rain clears up soon so you can get started on your project!😊

      If you get a chance to take a few photos once it’s all finished, we’d love to see how it turned out.

      All the best,
      Orsi

  2. Shahnaz C 08/07/2025

    Fantastic company, purchased twice so far custom cut steel panel, true to size and delivered on time, many thanks and highly recommended company

    • Orsi 08/07/2025
      Staff Member

      Hi Shahnaz,

      Thank you so much for your feedback!

      We’re delighted to hear you’re pleased with the panels and that everything arrived on time.

      It really does mean a lot that you’d recommend us – we truly appreciate your support! 😊

      Wishing you all the very best with your project.

      Kind regards,

      Orsi

  3. Shannen 08/07/2025

    Great customer service!

    • Joy 08/07/2025
      Staff Member

      Hi Shannen,

      Thank you for the positive feedback, it’s very much appreciated!

      We do our best to accommodate requests and keep customers in the loop about any potential problems that may arise with the order process.

      Thank you for your understanding and patience with the packing mistake you experienced! Fortunately we were able to sort it out quickly and we’re glad you received your amended order in the meantime.

      In case it’s any helpful to you, we have quite a lot of videos on how to use and install chain link fence, please see here: https://www.wirefence.co.uk/hub/chain-link-fence-4/

      Wishing you the best of luck with your project and we’d love to see how it turns out in case you’d be happy to share it with us!

      Kind regards,

      Joy

  4. Mike 25/06/2025

    I ordered fencing to prevent a prospective tenant’s toddlers falling in our pond. The fence arrived promptly as described. It’s fairly light weight being a bit thin but seems to be fit for the intended purpose. If I was looking for something to keep livestock secure this would be the wrong product.
    I’m happy to return if I need something similar in future.

    • Joy 25/06/2025
      Staff Member

      Hi Mike,

      Thank you for your thoughtful review!

      We’re glad to hear the fencing arrived promptly and is serving its intended purpose.

      Please do ensure the pond cover is securely attached and that children are always supervised around it—while the mesh strength should be sufficient, little feet can sometimes get caught, so close attention is important.

      We also offer different mesh options tailored for various uses, so if you ever need a more robust solution or have a different project in mind, we’d be happy to advise.

      Wishing you and your prospective tenants all the best!

      Kind regards,

      Joy

  5. Sandra Brain 24/06/2025

    Ordering and customer service were great but the courier service was poor. We paid extra for next day delivery. The goods were lost in the postal system. We re-ordered and were promised next day delivery and it finally arrived the day after. In total it arrived 7 days late and we almost missed the deadline for our customer.

    • Joy 26/06/2025
      Staff Member

      Hi Sandra,

      Thank you for the feedback and please accept our sincere apologies for the delivery issues you experienced!

      We’re glad you found the ordering process and our customer support great but at the same time, we can totally appreciate how this delay has been really frustrating to you, especially with a deadline to meet.

      Although we sent a replacement on priority after the issue had been raised in regards to the original shipment, further delays have been caused by the high volumes the courier company are facing currently.

      The shipping charge has now been refunded in full so we hope that makes up a little bit for the inconvenience caused.

      Thank you again for sharing your experience with us and helping us provide better service in the future!

      Wishing you all the best,

      Joy

  6. Phil 19/06/2025

    Very good

    • Orsi 19/06/2025
      Staff Member

      Hi Phil,

      Thank you for your review!

      Wishing you the best of luck with your project!

      Have a lovely day,
      Orsi

  7. Matthew 17/06/2025

    I wasn’t exactly sure which product was most suitable for me, but the advice I got when I called was clear and accurate. My order was then delivered on time and did prove to be exactly what I needed. Thank you.

    • Joy 17/06/2025
      Staff Member

      Hi Matthew,

      Thank you for sharing your experience with us!

      We’re glad to have been able to advise you on the best wire mesh roll for your project. It’s also great that the delivery went smoothly and your order arrived on time. 🙂

      Wishing you all the best and if you need any advice in the future, do not hesitate to reach out!

      Kind regards,

      Joy

  8. vicky 13/06/2025

    I am an extremely happy customer. Although my order was small, I had a cunning plan to use the mesh to cover a trough of vegetable plants to deter the cats and the foxes that visit my garden. It worked on my compost heap so I am trying it on the veg.

    So thank you for your excellent service yet again.

    Best wishes to you all.
    Vicky

    • Erno Szabo 13/06/2025
      Staff Member

      Hi Vicky,

      Many thanks for ordering from us again!

      Its great to hear that your clever plan is working and that our product is helping to protect your vegetable plants!

      We’re always happy to help, no matter the size of the order, and it’s great to know the panel is doing the trick.

      Thanks again for your kind words and the five stars!

      Best wishes,

      Erno

  9. Carolyn Milner 09/06/2025

    Ordered metal trellis. Delivered promptly!

    • Orsi 10/06/2025
      Staff Member

      Hi Carolyn,

      Thank you for the review!

      Glad to hear the trellis arrived quickly – best of luck with your project! 😊

      Kind Regards,

      Orsi

  10. Charles White 07/06/2025

    Great product first class service

    • Orsi 10/06/2025
      Staff Member

      Hi Charles,

      Thank you for your review!

      We’re really happy to hear that you’re satisfied with the gabion baskets and our service.

      Best wishes,

      Orsi

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Wire Fence is part of the Super Magic Bean group - VAT Registered: 344 7643 83 - Company Registration No: 11290483