Customer Reviews

We try our best to provide a service that our customers expect and products that they can rely on. But don’t take our word for it, see what they say below.

For every review we receive we will feed a dog in need. Read more

  1. Sue Tallents 08/09/2025

    Such a relief to have a dog proof boundary fence in my garden now. Dougal, also known as Mr Kangaroo Legs is the first dog I’ve had to jump the wall at 14 weeks! It blends in well behind the shrubs, and was easy to erect with the metal posts. Quick delivery which was ideal.

    • Erno Szabo 08/09/2025
      Staff Member

      Hi Sue,

      Thank you for your kind review!

      We are delighted to hear that the boundary fence has provided peace of mind and is keeping Dougal safe.

      It’s wonderful to know the fence blends seamlessly into your garden and was straightforward to install. We’re also pleased that the prompt delivery met your needs.

      Thank you for choosing us and we hope the fence will keep Dougal safe for a long time!

      Kind regards,

      Erno

  2. Cate 27/08/2025

    Just the job – strong and stfurdy. It’s kept my German Shepherd contained in her own space when needed. Would definitely buy this product again in the future. Highly recommend.

    • Joy 27/08/2025
      Staff Member

      Hi Cate,

      Thanks for the lovely review – we’re so happy to know our fence helps keep your German Shepherd safely contained whenever required!

      Wishing you both all the best and let us know if you need any fencing advice in the future. 🙂

      Kind regards,

      Joy

  3. Adam Rae-Smith 26/08/2025

    I accidentally selected galvanised instead of PVC coated posts (confusingly they were exactly the same price). Customer service was excellent – they arranged for the PVC posts to be delivered two days later and the galvanised posts picked up for return at the same time, all for no charge and with no fuss.

    • Erno Szabo 27/08/2025
      Staff Member

      Hi Adam,

      Happy to hear that you are overall satisfied with our service and that we were able to swap out the galvanised posts for the PVC coated ones.

      Really sorry for the confusion regarding the pricing of the two options, we’ll make sure to highlight the difference between the PVC and galvanised post even more to avoid similar situations from happening.

      We’re glad however that everthing went smoothly with the swap and thank you for your flexibility as well as it allowed us to arrange collection and delivery on the same day!

      Many thanks for the kind review and we wish you good luck with your project!

      Kind regards,

      Erno

  4. Aine Hotham 22/08/2025

    Very prompt delivery of wire Mesh.
    Item well packted and was safe to handle.

    • Joy 26/08/2025
      Staff Member

      Hi Aine,

      Glad to hear your delivery arrived quickly and well-packaged!

      We do advise using protective gloves when handling chicken wire to make it extra safe and prevent any potential injuries from occuring.

      Wishing you all the best with your project!

      Kind regards,

      Joy

  5. Alex Cavanagh 13/08/2025

    Hi,

    The website, product and delivery were great.

    But just to let you know so you can feedback to warehouse:

    Two large panels of wide reinforced adhesive tape were applied to my wire fencing to give a surface for the delivery label. The tape was a nightmare to remove and took me a good hour to get it off. I damaged the PVC fence coating trying to cut it off. Best to use tape that can be peeled off on delivery rather than the type designed to adhere to itself.

    Bw, Alex

    • Erno Szabo 13/08/2025
      Staff Member

      Hi Alex,

      Many thanks for your review and happy to hear that you overall liked our overall service.

      We are really sorry to hear the problem you encountered with removing the tape applied on the fence panel.

      Unfortunately we have had several orders in the past where the labels got scratched off or got separated from the panels during transit and for that reason, we use a stronger tape to avoid panels from getting lost.

      Your feedback is very valuable and we’ll make sure to pass it on to the warehouse and potentially look into alternative packaging options to avoid future issues like yours.

      Thank you again for your review and we wish you a great afternoon!

      Kind regards,

      Erno

  6. Sharon 11/08/2025

    Quick service, arrived promptly

    • Joy 11/08/2025
      Staff Member

      Hi Sharon,

      Glad to hear you received your custom gabion baskets in due time!

      Not sure if you’ve seen it already but we do have lots of videos about assembly and installation here: https://www.wirefence.co.uk/hub/gabion/

      Wishing you the best of luck with your project and we’d love to see how it turns out in case you’d like to share some photos with us!

      Kind regards,

      Joy

  7. Phillippa Lambert 07/08/2025

    The products were as expected, however the website had a glitch that prevented me form ordering on line. The customer service line was so bad (are they using mobile phones?) that I could not hear what was being said to me. I did eventually manage to place the order (after shouting for 10 minutes) but it was not a good experience.

    • Erno Szabo 08/08/2025
      Staff Member

      Hi Philippa,

      Thank you for your feedback, and I sincerely apologize for the inconvenience you experienced.

      Glad to hear the products met your expectations, but we’re truly sorry for the frustration caused by the website glitch and the poor phone connection.

      I’m happy that I was able to help you out in placing the order despite the website bug and the poor phone connection. We are always working on bettering our service and we’ll make sure to avoid similar issues in the future.

      Very sorry again for the unpleasant experience and if you would ever consider giving us another change, we’d be more than happy to assist you if needed.

      Wishing you a relaxing weekend and good luck with your project!

      Kind regards,

      Erno

  8. Robert Godden 05/08/2025

    Nice easy transaction very fast delivery great product I would recommend wirefence to anyone needing fencing also very cheap

    • Erno Szabo 07/08/2025
      Staff Member

      Hi Robert,

      Thank you so much for your kind review!

      We’re glad to hear you had a smooth transaction and that your order arrived quickly.

      It’s great to know you’re happy with the product and found it to be good value.

      We truly appreciate your recommendation!

      Wishing you a lovely afternoon.

      Kind regards,

      Erno

  9. rjrtg1 04/08/2025

    This mesh is ideal for keeping out mischievous little quackers in and safe. Couldn’t get this size of wire anywhere local so was pleasantly suprised to obtain this with free delivery. It was a day later arriving than previously informed but the ducks didn’t know. Good communication from the seller and delivery company.

    • Joy 05/08/2025
      Staff Member

      Hello,

      Thank you for sharing your lovely duck enclosure with us — it’s wonderful to see your mischievous little quackers enjoying their safe new space! We’re so pleased we could provide the right mesh to help keep them protected from harm.

      You’re right that your delivery arrived a day later than planned — the driver had reached their legal driving limit, which unfortunately caused a short delay. That said, we’re glad the mesh still arrived ahead of the originally advertised timeframe for the free delivery option. And since the ducks were blissfully unaware of either date, we trust they were perfectly content until their new run was ready!

      Wishing you and your feathery friends all the very best.

      Kind regards,

      Joy

  10. HRCO 04/08/2025

    Order arrived within delivery time estimate
    Nice quality wire mesh panel obtained for upgrading spraybooth ventilation access

    • Erno Szabo 04/08/2025
      Staff Member

      Good morning,

      Delighted to hear that you are satisfied with our wire mesh panel and that it worked well for your spray booth upgrade!

      We hope the mesh panel will serve you for a really long time.

      Wishing you a lovely day!

      Kind regards,

      Erno

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